Terms & Conditions

Welcome to Pro Plant Repair Luton. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

Pro Plant Repair Luton provides professional repair, maintenance, and servicing for plant and construction machinery, including excavators, dumpers, rollers, telehandlers, forklifts, generators, compactors, hydraulic breakers, electric breakers, lawn mowers, and petrol saws. All services are carried out by qualified engineers.

2. Booking & Quotations

  • All service requests must include accurate machine details.

  • We provide free quotes based on the information provided.

  • Quotations are valid for a limited time and may change based on additional findings during diagnostics.

3. On-Site Repairs

  • We aim to provide fast response and on-site services across Luton and surrounding areas.

  • Travel times and site accessibility may affect service delivery.

  • Customers must ensure safe access to machinery for our engineers.

4. Pricing & Payment

  • All prices are transparent and confirmed before work begins.

  • We accept payment upon completion of service unless otherwise agreed.

  • Additional costs for spare parts or extra work will be discussed and approved before proceeding.

5. Warranty

  • Repairs and services are provided with workmanship warranty.

  • Warranty terms may vary depending on parts and equipment type.

  • Any misuse, accidental damage, or lack of maintenance may void warranty coverage.

6. Liability

  • Pro Plant Repair Luton is not liable for delays caused by unforeseen circumstances, including equipment breakdown, weather, or site restrictions.

  • We are not responsible for indirect losses or damages resulting from the use of machinery after repair.

7. Data & Privacy

  • Customer data, including contact and machine details, is used only for service delivery and communication.

  • We do not share personal information with third parties except where required by law.

8. Cancellation & Rescheduling

  • Service appointments can be cancelled or rescheduled with prior notice.

  • Failure to provide notice may result in a cancellation fee.

9. Governing Law

  • These terms are governed by the laws of England and Wales.

  • Any disputes arising will be subject to the courts of the United Kingdom.

10. Contact Us

For questions regarding our terms and conditions, please contact:
Phone: 01582 321816
Email: info@proplantrepairluton.co.uk