At Pro Plant Repair Luton, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website and services.
We may collect the following information from you:
Contact details (name, email, phone number, company)
Machine details (type, make, model, serial number)
Location information (postcode or site address)
Any information you provide when requesting a quote or service
Your information is used to:
Provide plant repair, maintenance, and servicing services
Respond to inquiries and requests for quotations
Schedule and manage on-site service appointments
Communicate important updates regarding services
Improve our website and services
We process your personal data in accordance with UK GDPR:
Consent: When you submit your details to request a quote or service
Contract: To fulfil service agreements
Legitimate Interests: To provide and improve our services
We do not sell or rent your personal information. We may share data with:
Trusted service partners (e.g., parts suppliers) for service delivery
Legal authorities if required by law
We retain personal data only as long as necessary for service delivery and legal compliance.
After this period, your data is securely deleted.
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise your rights, contact:
Email: info@proplantrepairluton.co.uk
Phone: 01582 321816
Our website may use cookies to improve user experience.
Cookies are used for analytics and website functionality only, not for personal profiling.
We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, loss, or misuse.
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.
